Shipping Policy

Is there free shipping?

Minimoo offers free shipping on all orders within Canada over $58 CAD and for international orders over $45 USD. Orders below these thresholds will incur a flat rate charge of $25 CAD for Canadian orders and $20 USD for international orders.

 

Will I get an email confirmation with a tracking number when my order is shipped?

Once your order is shipped, you will receive an email confirmation with a tracking number.

 

What is the estimated delivery time for my order?

The estimated delivery time for orders typically ranges from 7 to 14 business days from the date of shipment. Please consider the date of the shipping confirmation notice you receive as the starting point for this period.

Keep in mind that this estimate does not account for potential customs delays, weekends, holidays, or any unforeseen circumstances, which may affect the actual delivery time."

 

What should I do if my package hasn't arrived beyond the estimated delivery date?

If your package hasn't arrived 30 days after the shipment date, please reach out to us at service@minimookids.ca, and we'll promptly assist you in resolving the issue.